Shipping policy

At Gomobay, we are committed to ensuring your high-end leather car seat covers are delivered safely and efficiently.

1. Order Processing

• All orders are processed within 02-04 business days after payment confirmation.
• Please ensure that your shipping address is accurate during checkout, as we are not responsible for delays or losses caused by incorrect information provided by the customer.

2. Shipping Methods and Delivery Times

• We offer reliable international shipping to ensure your products reach you in excellent condition.
• Estimated delivery times typically range from 10-20 business days, depending on the destination country and local customs procedures.
• Please note that these delivery times are estimates and not guaranteed.

3. Shipping Costs

• Shipping fees are calculated at checkout based on your destination and the weight/dimensions of your order.
• Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

4. Tracking Your Order

• Once your order has been shipped, you will receive an email containing your tracking number.
• You can use this tracking number to monitor the progress of your shipment through the provided carrier's website.

5. Order Tracking Support

If you have any questions regarding your shipment, please contact us at:

• Website: gomobay.com
• Email: ngoctien.tttb@gmail.com
• Address: Collins Street, Melbourne, Victoria 3000, Australia